Legal
Privacy Policy
Last updated: May 2026
1. Who We Are
Qivana is a UK cybersecurity, compliance, and digital implementation consultancy. We are the data controller for personal data collected through this website and our services.
Our registered address is: Unit W34, Grove Business Centre, 560–568 High Road, Tottenham, London, United Kingdom.
Contact us at: help@qivana.co.uk
2. What Data We Collect
We may collect the following personal data:
- Name and job title
- Organisation name
- Email address and phone number
- Message content submitted via our contact form
- Technical data such as IP address, browser type, and pages visited (via analytics)
3. How We Use Your Data
We use your personal data to:
- Respond to enquiries submitted via our contact form
- Provide and improve our services
- Comply with legal obligations
- Analyse website usage to improve user experience (only with your consent)
4. Lawful Basis for Processing
We process your personal data on the following lawful bases:
- Consent — for analytics cookies and marketing communications
- Legitimate interests — for responding to enquiries and improving our services
- Legal obligation — where required by law
5. Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected. Enquiry data is retained for up to 24 months unless an ongoing engagement requires longer retention.
6. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Erase your data in certain circumstances
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
To exercise any of these rights, contact us at help@qivana.co.uk.
7. Third Parties
We do not sell your personal data. We may share data with trusted service providers who assist us in operating our website and delivering services, subject to appropriate data processing agreements.
8. Cookies
We use cookies on this website. Please see our Cookie Policy for full details.
9. Complaints
If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) atico.org.uk.
10. Changes to This Policy
We may update this policy from time to time. The date at the top of this page reflects when it was last revised. Continued use of our website after changes constitutes acceptance of the updated policy.
